Let us win you over by sharing the answers to our most commonly asked questions.

General

  • Why should we choose you?

    Because we’re a premium agency, so if quality and convenience is what you’re after we will deliver!

    We’re a small business so we move very quickly, our Account Managers are at your service around the clock and our Brand Ambassadors are some of the best in the industry. We treat our employees like family so they serve you better and we take pride in being the most compliant promotional agency in the country. Plus we’ve been doing this for 11 years, so we’re a well-oiled machine.

    If you’re looking for an experienced agency that can provide excellent communication, seamless organisation and high quality execution, we’re all that and more.

  • What areas of Australia do you service?

    We service all the capital cities and main cities of Australia and with notice we can usually cover anywhere on request.
  • What services do you provide?

    We primarily provide casual or temporary staffing services for promotions, events and marketing activations and retail.

    We also offer add-on services such as branded staff uniforms, branded promo products and print work, temporary staff recruitment, and complete campaign management from the organisation of permits and bookings sites, through to logistics and storage nationally.

  • What are your prices?

    Our staff are charged out at an hourly rate, specific to the role they are performing with a 3 hour minimum required. Our other costs are dependent on your requirements. If you would like a same day quote please contact us here.

Staffing

  • How do you recruit your staff?

    We complete an extensive initial application check, followed by an in-depth video interview and multiple reference checks. We have refined our hiring process continually over 11 years and have it down to a fine art.

  • Do you accept last minute bookings?

    Yes! Our ability to staff last minute shifts is not guaranteed and completely depends on staff availability, however we are usually successful in 95% of cases. We’re a small business and can move very quickly, if you can too.

  • Do you have a labour hire licence as required by law?

    Yes, we take our compliance very seriously. We hold a labour hire licence in QLD & VIC. We are not required to hold a licence in SA and the other states do not have labour hire laws at this point in time. We can provide copies of our licences on request.

    If you decide to go with another provider ensure they have the correct licences as you as the client can be fined for engaging with an unlicensed provider. More information below:

    VIC – https://labourhireauthority.vic.gov.au/host/

    QLD – https://www.labourhire.qld.gov.au/i-use-labour-hire-providers

  • What insurances do you have?

    We have national public liability and WorkCover policies in each state of Australia. Our Certificates of Currency can be provided on request.

Other Services

  • What kind of staff uniforms can you provide?

    Generally, whatever you like. T-shirts, singlets, aprons, pants, hats, shoes, hoodies and we can organise branding either through screen/digital printing or embroidery.

  • What kind of print work and promo products can you provide?

    This can be anything from flyers, brochures, pull up banners, media walls to giveaways like flags, mini footies, lanyards. These can also be branded with your company logo or custom design.

  • What temporary recruitment service do you provide?

    Our staff usually come from backgrounds in retail, hospitality or customer service so if you’re looking to fill a front of house role internally, we can help you find the right match.

  • What campaign management services do you provide?

    This is entirely dependent on your needs but can include organising council permits, shopping centre site bookings, national storage facilities, logistics and campaign reporting. Basically, we can do whatever you don’t want to do internally.

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