Our Hiring Process for our Casual brand Ambassadors

We only take the top 25% of applications we receive. Do you think you’ve got what it takes?

No matter what position we’re hiring for, whether it’s a casual brand ambassador or an internal Account Manager we are looking for people who embody our culture and values:

  1. Integrity: You are honest, open, ethical, and fair.
  2. Excellence: When you do something, you do it well.
  3. Constant Improvement: You’re always looking for ways to be more effective & more efficient.
  4. Personal Accountability: You are willing to be personally accountable for delivering on our commitments.
  5. Respect for People: You value your team/colleagues, encourage their development and reward their performance.

Black Diamond Event Staffing 5

Round 1

Fill out an Application

To kick off the hiring process, fill out an application here.

We’ll assess your application based on a number of different things and if you pass the vibe check you’ll make it to the next round.

Round 2

Complete an online interview

In this round, you’ll complete an interview with our Recruitment Coordinator, Astra-lia. She’s looking for your out-going, enthusiastic personality as well as your suitability for the role.

Round 3

Await reference checking

Here, we’ll contact at least 2 of your references to get confidence around our decision to hire you.

Welcome to the team

Complete onboarding, inductions & training

You’ve made it! Next step will be completing onboarding and an intensive induction and online training prior to be booked for your first shift.

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Job Seeker FAQ’s

  • Why should I work for you?

    Because we’ll treat you better than any other agency. Our employees are our most valuable asset and looking after you is a priority for us. We’ll provide you with an extensive amount of information so you’re always prepared for every job, there’s always a clear line of communication between you and management and you’ll be provided with feedback (good and bad) after each job so you can continue to strive for excellence.

    Some of our other benefits:

    • If you’re booked for a job and it’s cancelled within a certain timeframe or the shift hours are reduced, you will still be paid for the original booked hours.
    • We have an employee portal that will give you access to shopping and entertainment discounts at more than 100 retailers including Lorna Jane, The Iconic, BWS, Hoyts and Woolworths.
    • We hold end of year staff parties in our busiest cities (all you can eat & drink, umm yes please!)
    • If you show the right work ethic, skills and attitude you can progress through the ranks to Team Leader and potentially even internal positions.
  • How much will I get paid?

    This depends on what role you are working. The minimum adult hourly rate now is $27.15/hr but we pay under Award rates so you will get paid loadings and penalty rates for early starts, late finishes, weekends and public holidays. Superannuation is paid on top of these rates, where applicable. We pay through Tax File Number only and our pay runs are fortnightly.

  • What cities do you have work in?

    Our primary locations are Sydney, Melbourne, Newcastle, followed by Brisbane, Gold Coast, Canberra, Wollongong, Adelaide, Perth.

  • How much work do you have available?

    The answer to this depends on what city you’re in and what time of year it is. Spring/Summer is our busiest time of year although we can have multiple month-long campaigns at any time throughout the year.

  • How much am I expected to work?

    This depends completely on your availability and interest in the shifts on offer, however we do maintain an active staff database which means you are expected to apply for shifts actively and not just sit on the database for months without working.

  • If I am accepted into the agency how do I apply for shifts?

    You will have access to a company app where you can view available shifts, apply to work and see your calendar of rostered shifts.

  • How do I apply to join the agency?

    Please start the process by filling out an application here and we will be in touch.

Have a question not listed?